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The SOAP Team
Issue: We are experiencing an issue with Firefox Version 51 and SOAP's Access Panel Browser Extension 1.8. (https://www.mozilla.org/en-US/firefox/51.0/releasenotes/ Released January 24, 2017.)
Experience: When opening an application, the panel will continue to ask for the browser extension to be installed even though the browser extension is installed and viewable in the extensions library.
Workaround: Please use Firefox Version 50 (Released November 15, 2016) or Internet Explorer with SOAP until a solution is available.
We will be updating this post as we get information to resolve this issue.2 votes
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